FAQ
What kind of quality can I expect?
We only offer high-grade products selected for their craftsmanship, comfort, and style. Every item is carefully inspected before shipping to ensure you receive top-tier quality.
Where do you ship?
We currently ship throughout the UK. International shipping will be available soon.
How long does delivery take?
Orders are processed within 1–2 business days. UK delivery typically takes 6–10 business days depending on your location.
Do you accept returns and exchanges?
Yes! We accept returns and exchanges within 14 days of delivery, as long as the item is unworn, unused, and in its original condition. To start a return or exchange, please contact our support team.
How can I be sure about the size?
A size chart is available on every product page. If you’re unsure or between sizes, feel free to contact us — our team will be happy to help you choose the right fit.
How do I contact MONOSOLE?
You can reach us anytime at support@monosole.shop or by using the contact form on our website. We respond within 24 hours.
Will sold-out styles be restocked?
Selected styles may return depending on availability and demand. Sign up for restock notifications on the product page or follow us on Instagram for updates.